Azerbaijan Airlines Head Office
- Address: 126 Nizami St, Baku 1000, Azerbaijan
- Email: callcenter@azal.az
- Contact: +994 12 598 88 80
- Website: https://www.azal.az/
- Working Hours: Every Day for 24 Hours
Azerbaijan Airlines (J2) is the flag carrier of Azerbaijan and has its head office located in 126 A, Nizami Street, Baku. The efficient and competent officers available at this office manage the crucial operations of the airline. Most importantly, a variety of airline-oriented tasks are performed at this functional hub.
Moreover, the officials present here also offer timely assistance to the passengers with all sorts of travel-related queries. Also, for membership, refund, insurance, reservation, and several other assistance, flyers can contact the authorities present at the head office. Azerbaijan Airlines has a total strength of approximately 7,000 employees, of which the top executives lead the headquarters.
Therefore, the passengers can visit the airline’s central complex utilising the details given below.
Contact Details of Azerbaijan Airlines Head Office
Further, the headquarters of the national carrier acts as the foundation of the company. The proficient professionals governing this office can be conveniently reached with the help of the data given in this section.
First and foremost, these are the ways through which the customers can have a word with the relevant employees. Besides the contact details and phone number, the social media handles of the airline are also mentioned clearly.
| Azerbaijan Airlines Headquarters (HQ) | 126 Nizami St, Baku 1000, Azerbaijan |
| Customer Service Number | +994 12 598 88 80 |
| Fax Number | +994 12 497-26-00 |
| Operating Hours | Every Day for 24 Hours |
| Email Address | info@azal.az or callcenter@azal.az |
| Azerbaijan Airlines Official Website | https://www.azal.az/ |
| Social Media Links | Facebook: https://www.facebook.com/AzerbaijanAirlines/ Twitter: https://x.com/azalofficial Instagram: https://www.instagram.com/azerbaijanairlines/ YouTube: https://www.youtube.com/@AzerbaijanAirlinesOfficial LinkedIn: https://www.linkedin.com/company/azerbaijan-airlines/ |
Map of Azerbaijan Airlines Head Office
Additionally, the travelers who are unacquainted with the route to the airline’s headquarters. Consequently, they can refer to the intricate details represented in this map. The landmarks and transit points are also highlighted below for travelers’ convenience.
Assistance provided at the Azerbaijan Airlines Corporate Office
Most importantly, this extensive list contains all the matters that are actively resolved at the company’s head office. In particular, the reservation, refund, loyalty program, and baggage queries are sorted along with several others.
| Flight Maintenance | Resource Planning |
| Flight Ticket Reservation Services | Flight Delays Cancellation Assistance |
| Airport Check-In | Kiosk Check-In |
| Online Check-in | AZAL Miles Assistance |
| AZAL Upgrade Assistance | Flight Ticket Refund Assistance |
| Priority Services | Baggage Services |
| AZAL Lounge Assistance | Expectant Woman Assistance |
| Fare Lock Services | Enhanced Seats Services |
| Travelling with Children Assistance | Travelling with Pets Assistance |
| Special Assistance | Disability Assistance |
| Legal and Safety Compliance Assistance | In-Flight Services |
Azerbaijan Airlines’ Executives Contact Information
Alternatively, the concerned flyers are highly disappointed with the lack of assistance provided at the company’s headquarters. Subsequently, such travelers have the liberty to address their concerns to the senior executives of the company, utilising the given data.
| Name | Designation | Contact Details |
|---|---|---|
| Samir Rzayev | President | +994 124000000 |
| Ellada Alishova | Chief Human Resource Officer | ellada.alishova@azal.az |
| Oktay Ibrahimov | Chief Financial Officer | No Available |
Here is a list of all Azerbaijan Airlines Offices.
To sum up, the Head Office of Azerbaijan is the primary foundation of the company. Along with efficiently overseeing flight activities and corporate matters, the office also provides reliable information and immediate solutions.
Hence, to experience a seamless air travel, the passengers can pay a visit to Azerbaijan Airlines’ Headquarters.
FAQs
The accurate address of Azerbaijan Airlines’ Head Office is 126 Nizami St, Baku 1000, Azerbaijan.
You can contact the Head Office of Azerbaijan Airlines by calling +994 12 598 88 80.
Yes, Azerbaijan Airlines’ Head Office offers AZAL Miles Assistance.
Yes, the Headquarters of Azerbaijan Airlines provide AZAL Lounge Assistance.
The official website of Azerbaijan Airlines is azal.az.

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